Статус обработки заявок на возврат авиабилетов можно проверить здесь. Информация по отменам рейсов и правилам авиакомпаний по ссылке.
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The requests for calls are processed from 10:00 to 22:00, Astana time.
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According to the fare, you can not take an infant with you
If you want to take a child 2-14 years old, you must be over 18 years old. In this case, you need to make a separate reservation for the child (contact our support service).
Check-in is possible only at the airport.
или наличными
