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Aviata — the ticket sales leader in Kazakhstan

according to Forbes Kazakhstan, October 2018
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Aviata LLC

Online is cheaper!

Important! Book the best airfare deals on our website, then use your booking code to pay by cash in one of our ticket offices.

You may have to pay KZT 4,000-6,000 more if you buy tickets directly in regular ticket offices without prior online booking.

Our customer service is available 24/7.

You can rebook or ask for a refund every day. If you need to rebook or ask for refund, please read our how-to guide.

E-mail: (for airline tickets issues only) (for railway tickets issues only)

Contact us via skype:

Phone: +7 (727) 225-50-55, for mobile phones : +7 (701) 065-33-33

Pay for airline tickets in cash throughout Kazakhstan

Once you book your flight at, you will receive an SMS notification and a confirmation e-mail with your booking code – use it to pay cash for your ticket in one of the following ticket offices in Kazakhstan. A fee of 950 KZT will be added to the total amount when paying in cash.

Ticket Offices in Almaty

«Travel Express», Keremet micro dist., 7 (Nauryzbay batyr st., Satpayev st. intersection)

Office hours: every day 09:00—21:00

«Travel Express», Zheltoksan st., 177, А, Satpayev st. corner
Office hours: 24/7

«Travel Express», Abay ave., 107А, Mirzoyan st. corner (in between Manas st. and Bayzakov st.)
Office hours: every day, 09:00—21:00

«Travel Express», Nauryzbay batyr st., 58, Gogol st. corner
Office hours: every day, 09:00—21:00

«Travel Express», Kunayev st., 22, Mametova st. intersection

Office hours: every day, 09:00—21:00

Ticket Office in Astana

«Travel Express», Syganak 25, "Ansar" business centre.
Office hours: every day 09:00 to 21:00

Ticket Office in Shymkent

Travel Express, Al-Farabi Square, Building 4, Office 2 Office hours: every day 9:00 to 20:00, lunch break (Saturday and Sunday) 14:00 to 15:00

Ticket Office in Aktau

Travel Express, Microdistrict 5, Building 7, office 1 Office hours: every day 9:00 to 20:00, lunch break 13:00 to 14:00

Ticket Office in Semey

Travel Express, 38 Shakarima Ave. Office hours: weekdays 9:30 to 18:00, lunch break 13:00 to 14:00 weekend 10:00 to 18:00, lunch break 13:00 to 14:00

Ticket Office in Petropavlovsk

Travel Express, 51 Buketov St., office 107 Office hours: 9:00 to 19:00 every day